Healthcare consulting firm that delivers customized treatment programs for patients with a wide variety of health issues was struggling to record and capture budgeted versus actual deliverables and costs. The project management issues required four full-time employees and extensive review and error correction resulting in significant downtime and non-billable work from highly skilled professionals.
Brown, Welch, McAllister, LLP researched the available tools and technology and concluded that there were no cost-effective solutions on the market that addressed all of the client’s needs. So utilizing Intuit’s QuickBase Program, BWM designed a “HIPPA Compliant” custom solution. The elapsed time from design to implementation was three months, at a fraction of the cost of then available solutions.
The client has expanded its client base from 12 to 40 with a reduction in non-billable overhead.